Refund & Cancellation Policy

This is a one-time charge that will appear on your statement as VISTONE EDITIONS.

We aim to deliver quality publishing services. However, due to the nature of digital and creative work, the following policy applies:


1. Eligibility for Refund

A refund may be considered only if:

  • Work has not yet started

  • You request cancellation within 48 hours of purchase


2. Non-Refundable Situations

A refund cannot be issued if:

  • Work has already started or any initial delivery has been provided

  • Delay is caused by incomplete information or late responses from the client

  • Client changes project direction or expectations after work begins


3. Service Satisfaction

If you are dissatisfied with results:

  • We will offer revisions according to your package

  • Additional revisions may be purchased separately


4. Chargebacks

Unauthorized chargebacks will be disputed with evidence of delivered services.


5. Policy Agreement

By purchasing our services, you agree to this refund policy.


6. Contact For Refund Requests

📩 Email: [email protected]